Frequently Asked Questions

Car Cuties

Car Cuties Car Air Fresheners

How much does a Car Cutie cost?

Car Cuties car air freshener are $5.59 for a pack of 3! You may choose a pack of the same scent or a variety pack for $5.59 per month (the first month is FREE).

How many Car Cuties come in an order?

Once order of a Car Cuties car air fresheners comes with 3 car air fresheners. If you choose the monthly pack, then each month we will send you 3 Car Cuties from the monthly pack you have chosen. For instance, if you choose the Variety Monthly Pack, you will receive the 3 Car Cuties described in that pack each month.

Can I get a Car Cutie that looks like my cat?

Yes! If you would like us to create a Car Cutie that looks like your adorable kitty, please send us a photo of their cute face HERE. We may consider them for a Car Cutie design in the future!

Shipping and Delivery

How long does shipping take?

We ship our your order the next business day. You can expect your package of Car Cuties withing 4-7 business days in the United States depending on your location. This shipping estimate excludes holidays and weekends. Car Cuties is not responsible for any delays on part of the shipping company. Once your order has been shipped, you may contact the shipping company for updates on your package.

Do you offer free shipping?

Yes! Yes! Yes! All of our orders over $20 ship free of charge to the United States.

Exchange, Return, and Cancellation Policy

Can I return my Car Cuties order?

Your satisfaction is our priority! If you are unhappy with your Car Cuties, you may send then back within 30 days of shipment for a refund on the products that were unopened. Please send us a message via our Contact Form and include your name and order number to begin the return process. Our Customer Service Team will happily assist you as soon as they can.

Can I exchange one of my Car Cuties in the monthly pack for a different scent?

The Car Cuties monthly packs come as a set of 3 and cannot be exchanged. If you would like an array of different Car Cutie scents, we suggest ordering the Car Cuties Variety Monthly Pack!

How do I cancel my monthly pack?

If you are unhappy with your Car Cuties for any reason, you can easily cancel your monthly pack under your account settings after the first renewal month. If you are having any issues, please contact our Customer Service team via our Contact Form with your name, order number, and reason for contact.